Shipping Policy
At Myrha Paris, we strive to provide our customers with the best possible shopping experience, including timely and reliable shipping. Below is a breakdown of our shipping policy :
-
Processing Time: Orders are processed within 1-2 business days after the order is placed, excluding weekends and holidays. During peak periods, such as sales and holidays, processing times may be longer than usual.
-
Shipping Time: We offer several shipping options, including standard shipping, expedited shipping, and international shipping. Shipping times vary depending on the shipping method selected and the destination. Please note that shipping times do not include processing time.
-
Shipping Rates: Shipping rates are calculated based on the shipping method selected, the destination, and the weight of the package. Customers can view the shipping rates at checkout before completing their order.
-
Tracking Information: Once the order is shipped, customers will receive a shipping confirmation email with a tracking number and a link to track their package. Customers can also log into their account on our website to check the status of their order and track their package.
-
Free Shipping: We offer free standard shipping on orders over $300 to the GCC countries with Cash on delivery. Please note that the free shipping offer may not apply during sales or promotions.
-
Delivery Issues: If the package is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.